Terms of service

Welcome to The Day Spa Boutique & Merle Norman Cosmetics! By accessing or using our website, social media pages or purchasing from our store (online or in person), you agree to the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By visiting our boutique, purchasing our products, or using our website, you agree to be bound by these Terms of Service and any related policies, including our Privacy Policy and Refund Policy.

If you do not agree, please discontinue use of our services.

2. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to make purchases from our store or website.

3. Product Information

We make every effort to display items as accurately as possible. However:

  • Colors may vary due to screen settings.
  • Product availability is not guaranteed.
  • Prices are subject to change without prior notice.

We reserve the right to discontinue products at any time.

4. Orders & Payments

By placing an order, you agree that: 

  • All information you provide is accurate and complete.
  • You are authorized to use the payment method provided.
  • Orders may be canceled or limited if fraud or misuse is suspected.

We reserve the right to refuse any order for any reason.

5. Shipping & Delivery

Shipping times are estimates only and may vary due to carrier delays or other factors beyond our control. We are not responsible for lost, stolen, or delayed packages once they have been handed to the carrier.

6. Returns, Exchanges & Refunds

Our Refund Policy governs all returns and exchanges. Please review it before making a purchase. Certain items (including sales items, jewelry, and holiday items) may be final sale. 

7. Gift Cards

  • Are non-refundable
  • Cannot be redeemed for cash (except where required by law).
  • Do not expire unless otherwise stated.

8. Personal Information & Privacy

Your submission of personal information is governed by our Privacy Policy. By using our services, you consent to our collection and use of data as outlined there.

9. You agree not to use our site or services for:

  • Illegal or fraudulent activities
  • Harassment, abuse, or harm of others
  • Uploading viruses or malicious code
  • Violating intellectual property rights
  • Attempting to interfere with security or operation of the website

Violation may result in termination of access to our services.

10. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our products or services. 
  • Our total liability of any claim shall not exceed the amount you paid for the product or service in question.

11. Changes to Terms

We may update these terms of service at any time. Changes take effect immediately upon posting. Your continued use of our services constitutes acceptance of any updated terms. 

12. Contact Information

For questions about these terms, please contact us at:

The Day Spa Boutique & Merle Norman Cosmetics 

715-384-8000